Long-Term Rentals: 5 Mistakes to Avoid

Long-term rental (LTR) is often presented as the ideal solution for those who want to drive a car without worries. A fixed monthly fee that covers insurance, maintenance, and taxes seems like the perfect formula.

For many people—especially private individuals, freelancers, and small businesses—it represents the opportunity to switch to “pay-per-use” mobility (you only pay for what you actually use) without tying up capital.

Behind an LTR contract, however, hidden costs and less obvious clauses can sometimes lurk, turning the monthly fee from an advantage into an unexpected expense.

In this article, we will look at the 5 mistakes to avoid before signing a long-term rental contract, with practical advice to protect your wallet and truly take advantage of all the benefits of long-term rental.

Mistake 1: Misjudging the annual mileage estimate

One of the most common mistakes in long-term rental concerns estimating annual mileage. Many users tend to underestimate the kilometers driven, thinking they will save on the monthly fee. At first glance, this may seem like a smart choice, but in reality it can turn into a real financial trap.

What happens if you exceed the agreed mileage?

When you choose a package, the contract specifies a maximum annual mileage. If you exceed it, an extra cost per additional kilometer—set out in the contract—will apply.

On the other hand, if you drive fewer kilometers than expected, some contracts provide a refund for unused kilometers, but not all providers apply this automatically.

A realistic mileage estimate allows you to:

  • Avoid penalties at the end of the contract.
  • Better plan your monthly fee.
  • Possibly choose packages with flexible mileage.

Practical tip: keep a log of the kilometers driven during the first few months. Many providers allow you to renegotiate the contract midway, reducing the risk of extra costs.

Services included in the long-term rental fee are:

  • Road tax
  • Insurance
  • Roadside assistance
  • Routine and extraordinary maintenance

Mistake 2: Underestimating insurance deductibles

Many drivers believe that by choosing a long-term rental, the insurance included in the fee fully covers every risk. In reality, “included” does not mean free in the event of damage. Failing to carefully consider deductibles can lead to significant expenses in the event of a claim.

In addition to comprehensive coverage (Kasko), it is essential to pay attention to the theft/fire deductible, often expressed as a percentage of the vehicle’s value. This means that, in the event of theft, you may have to pay thousands of euros, depending on the car’s value.

Always check whether the deductible is fixed or percentage-based: in the latter case, the out-of-pocket cost can easily exceed €2,000–3,000, even for minor damage.

Why is this mistake so common?

Many customers focus on the monthly fee and overlook the insurance clauses. This can lead to unpleasant surprises when, for a scratch or accidental damage, they discover they have to pay a high deductible.

For this reason, it is advisable to carefully read the insurance terms included in the rental and always ask for clarification about deductibles and any additional coverage.

Mistake 3: Ignoring “fair wear and tear” at vehicle return

Many drivers underestimate a crucial moment in long-term rental: returning the vehicle.

It is at this stage that unexpected costs related to damage or wear not considered during the contract can emerge.

Fair wear and tear refers to the condition of the car at the end of the rental. LTR companies use standard assessments to distinguish between:

  • Acceptable wear: small superficial scratches, normal marks on wheels or interiors, tire wear proportionate to the kilometers driven.
  • Damage requiring repair: dents, broken headlights or windshield, body damage not consistent with normal wear.

The difference is crucial: only extra damage is charged to the customer.

How can you avoid surprises?

  1. Photograph the car before return: take detailed photos of the bodywork, interior, and wheels.
  2. Thoroughly clean the car: interior and exterior cleaning helps avoid disputes over dirt or stains.
  3. Compare with the initial inspection report: if you have a copy of the original delivery report, check that no pre-existing damage is being charged.

Ignoring fair wear and tear rules can turn an economic advantage into an unexpected cost, especially when damage is not obvious during everyday driving.

Mistake 4: Not carefully evaluating the down payment

When choosing a long-term rental, many customers are persuaded by the “zero down payment” option, thinking they are saving money immediately without considering the long-term consequences.

In reality, choosing between zero down payment or an upfront payment requires careful evaluation, as it directly affects the monthly fee and protection in case of unexpected events.

How the down payment works

The down payment is essentially an upfront prepaid portion of the total rental cost. Its main functions are:

  • Reducing the amount of monthly installments.
  • Demonstrating the customer’s creditworthiness to the LTR provider.

Zero down payment in long-term rental has advantages, but also risks.

Advantages include:

  • No initial outlay, useful if you prefer to keep liquidity available.
  • Easier access to rental, especially for those who have just started a business or have limited funds.

Risks include:

  • Higher monthly fee.
  • Greater exposure in the event of claims or early contract termination.

Sometimes a small upfront payment significantly reduces the monthly cost without increasing risk.

Mistake 5: Early termination

Another very common mistake in long-term rental concerns early termination.

Many customers underestimate the consequences of ending the contract before its expiration, thinking they can change cars or stop the service without significant costs. In reality, penalties can be substantial and weigh heavily on the budget.

Long-term rental contracts often provide penalties equal to 30–50% of the remaining installments in the event of early termination. This means that if you end a 36-month contract after 12 months, you may have to pay a considerable amount, regardless of the reason for termination.

Fortunately, there are solutions to reduce the financial impact without paying the full penalty:

  • Contract transfer: transferring the rental to another person or company, subject to provider approval.
  • Renegotiation: some companies allow changes to duration, mileage, or rental formula to reduce the penalty.
  • Service package adjustment: in some cases, switching to a lighter package can lower remaining costs.

Before signing, always check the termination clauses and specific penalties outlined in the contract. Careful evaluation can prevent unpleasant financial surprises.

Long-term rental can be a convenient and practical solution, but as we have seen, there are pitfalls that can turn an advantage into an unexpected expense.

Understanding these aspects allows you to make more informed choices, optimize savings, and truly enjoy all the benefits of long-term rental—protecting both your wallet and your peace of mind.

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How can I book a rental car?

R. Renting with Revirent24 is very easy. On our website, simply select a pick-up and drop-off location, date and time, and perform the search. Choose the desired vehicle from the list of available cars, fill in the personal information fields, select a payment method, and confirm the booking.

What should I do in case of problems during the online booking process?

R. Just call +39 378-3035305. You can make a phone booking.

Is it possible to schedule vehicle pick-up outside office hours?

Yes, just schedule an appointment.

Is it possible to bring pets inside the rented vehicle?

Yes, it is possible. However, transporting pets of any size must be communicated in advance. Pets can be transported in our vehicles only if placed inside proper carriers. If this rule is not respected, a fee of €40.00 will be charged for cleaning and restoring the interior of the vehicle.

Can I book a specific car model?

R. Certainly. The available cars are listed on our website under the vehicle list section. For any additional information, just call +39 378-3035305.

For how many days can I book/rent a vehicle?

You can rent for as long as you need.

Can I book a vehicle equipped with winter tires?

Usually, if winter tires are not installed, chains are provided as winter equipment.

Can I book a vehicle with snow chains?

Yes.

How can I modify my booking?

R. After completing the rental, you will receive an email with a link related to your booking. By clicking on the link, you can request to modify your booking. If you encounter difficulties, you can contact us at +39 378-3035305.

How can I cancel my booking?

R. After completing the rental, you will receive an email with a link related to your booking. By clicking on the link, you can request to cancel your booking. If you encounter difficulties, you can contact us at +39 378-3035305.

Who can I contact for a summary/voucher of my booking?

Our call center.

Is it possible to book a vehicle with home delivery/pick-up?

R. You need to contact us at +39 378-3035305.

What are the age restrictions for renting a vehicle?

The minimum age for renting a vehicle is 18 years.

What documents do I need to bring for the rental?

A valid ID and driving license.

What type of insurance covers the rental vehicles?

RCA, theft/damage, and Kasko coverage.

Is there personal accident coverage for the vehicle driver?

Yes.

What are my responsibilities in case of vehicle damage or theft?

Payment of a 10% deductible of the car's value at the time of theft, €500 for Kasko coverage.

I have personal coverage for damage or theft. Can I use it for my rental?

No. We provide our own policies suitable for car rentals.

Is a credit card required to rent a vehicle?

It can be accepted as a payment method, but it is not mandatory.

What types of credit/debit cards are accepted as rental guarantees?

VISA/MASTERCARD; American Express and Diners are not accepted.

What is the amount of the security deposit?

R. The deposit amount is €500 if you book without a credit card. If the rental is made with a credit card, no deposit is required.

How can I pay for the rental?

Cash, bank transfer, or card.

What should I do if my flight/train is delayed?

Just notify our company so we can reschedule the pick-up or drop-off time at the airport/station.

What can I do if the booked vehicle is too small?

It will be replaced based on vehicle availability, with the rate updated accordingly if different.

What happens if the vehicle has pre-existing damage?

It will be reported when the vehicle is picked up.

What should I do in case of a breakdown?

Call us and contact the roadside assistance hotline.

What should I do in case of an accident with a third party?

Inform us and call the authorities.

What should I do in case of an accident without a third party, if the vehicle is damaged?

Inform us about the incident, and we will activate the Kasko policy. The customer will only pay the deductible.

What should I do in case of vehicle theft?

Notify us immediately so we can promptly report the theft to the authorities.

How many kilometers can I drive with the rental vehicle?

Unlimited kilometers.

Can I drive the vehicle outside of Italy?

It depends on the type of policy added during the booking.

Is it possible to exchange the rented vehicle for another one?

Yes.

How can I extend my rental or notify a late return?

R. By calling, sending a message, or emailing us.

Is it possible to return the vehicle earlier than expected?

Yes.

Do I need to wash the vehicle before returning it?

No.

What should I do regarding fuel refills?

The vehicle is delivered with a full tank and must be returned with a full tank.

Can I return the vehicle when the rental office is closed?

Yes, just contact us and notify us.

Can I return the vehicle to a Revirent24 office different from the pick-up office?

R. You can return the rented vehicle according to the order made on the website. For example, if you selected the Chiusi station as the pick-up location and Montepulciano as the return location, the vehicle must be returned to Montepulciano unless different arrangements are made by phone.

How does the detection, assessment, and charging of damages work?

All our vehicles are covered by Kasko insurance. The customer will be charged the policy deductible cost for damages caused to the vehicle. If there are damages inside the car upon return, they will be assessed by a technician and charged accordingly. Payment can be made via card or cash.

When will the security deposit be released?

Upon vehicle return.

I forgot an item in the vehicle. What should I do?

Contact us to arrange the return of the item.

How can I get the invoice for my rental?

The invoice is issued and printed at the time of payment and also sent via email.

Who can I contact to request my rental documents?

R. Once the online booking is made, you will receive the document in PDF format via email. On the day of the rental, you will also receive the contract related to the selected vehicle.

I received a fine/penalty during the rental. What should I do?

It can be paid directly, otherwise it will be re-notified.

How can I file a complaint about the service received or an unclear charge?

R. For any complaint, you can send an email to info@revirent24.it or contact us at the following phone number: (+39) 378-3035305.

24/7 SUPPORT

Our telephone support is available 24/7. You can contact us at (+39) 378-3035305.

CONTACTS

For any information, you can contact us at the email address: info@revirent24.it

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(+39) 378-3035305

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