Car key handover for rental - Revirent24 requirements

Thinking about renting a car but not sure where to start? The first question almost everyone asks is always the same: what documents do I need and how old do I have to be? In this guide, updated for 2026, we explain clearly the documents, minimum age and requirements to rent a car in Italy, so you get to pick-up with no surprises and everything in order. And we'll share an advantage that, with Revirent24, changes the game: you can rent even without a credit card.

Car rental requirements infographic: driving licence, ID, age, deposit

What documents do you need to rent a car

When you pick up the car, the main driver must present just a few documents, but it is essential that they are all valid and current. Here is the basic list you will need almost everywhere:

  • A valid driving licence, not expired and not suspended, suitable for the category of the vehicle you want to rent (for a car this is a category B licence).
  • An identity document that is currently valid: ID card or passport.
  • The driver's tax code (often required to draw up the contract).
  • A payment method in the main driver's name: a credit card or, with Revirent24, also credit-card-free options.

Our advice is simple: check the expiry date of your licence and ID a few days before pick-up. An expired document is the most common reason a rental cannot go ahead.

Minimum age to rent a car: how old you need to be

There is no single age that applies to everyone: the minimum age to rent a car varies depending on the rental company and the vehicle category. In Italy, across the market, it generally ranges from a minimum of 18-19 years up to 21 or 25 years for higher-category cars. In many cases, a small surcharge (the so-called "young driver" fee) applies to younger drivers.

The practical rule to remember is this: the younger the driver and the more powerful the vehicle, the higher the requirements. That is why, before booking, it is always worth checking the exact conditions with your chosen company.

New and young drivers

If you have only recently got your licence, keep in mind that beyond age, licence seniority also matters: many companies require the licence to have been issued at least 1 or 2 years earlier. Newly licensed drivers must also respect the limits set by the Italian Highway Code on the power of vehicles they may drive during the initial period. With Revirent24 we help you identify the car that best fits your profile, without wasting your time.

The driving licence: validity and seniority

The licence is the most important document of the entire rental. It must be:

  • Currently valid (not expired, not suspended and not withdrawn);
  • Of the right category for the vehicle: a car requires a category B licence;
  • With the required seniority requested by the rental company, where applicable.

If you hold a licence issued abroad, the situation depends on the country of issue: European Union licences are generally valid in Italy, while some non-EU licences may require an International Driving Permit together with the original licence. When in doubt, contact us before booking: we will check your situation together.

Do you need a credit card? With Revirent24 you can rent without one

This is the point that stops most people. Most car rental companies require a credit card in the driver's name for the security deposit. Those who do not have a credit card, but only a debit card, often find their hands tied.

With Revirent24 this problem does not exist: we offer credit-card-free rental options, designed precisely for those who do not want to (or cannot) tie up a credit card. It is one of the reasons why so many people in the area choose us: fewer constraints, more freedom to get moving.

Deposit and security hold: how they work

The security deposit is an amount held as a guarantee on the vehicle and returned at the end of the rental, provided the car is returned in the agreed condition. The amount depends on the car category and the option chosen. When you pick up the car we clearly explain how much is held, and how and when it is returned: no surprises, no hidden clauses.

Rental requirements at a glance

Requirement What you need to know
Driving licence Valid, category B, with any required seniority
Identity document ID card or passport, currently valid
Minimum age Variable (generally 18-25 years) depending on vehicle and option
Payment method Credit card, or card-free options with Revirent24
Deposit Security hold, returned at the end of the rental

Requirements may vary depending on the vehicle and the rental option. To find out the exact conditions for your rental, contact our staff: we will give you a clear answer within minutes.

Rent with Revirent24 in Città della Pieve and around Lake Trasimeno

Being a point of reference for car rental means a real local presence, transparency and genuine assistance. Revirent24 supports you every step of the way: from choosing the right car to pick-up, with clear requirements and flexible options, including credit-card-free ones. Whether you need a city car for town, an SUV for a trip or a van for a move, you will find the right vehicle and a team ready to help.

Revirent24 car rental logo in Città della Pieve

Frequently asked questions about car rental

Can I rent a car without a credit card?

Yes. With Revirent24, credit-card-free rental options are available. Contact us to find the solution that best suits you.

How old do you have to be to rent a car?

It depends on the company and the vehicle category: it generally starts at 18-19 years, with higher requirements for upper-category cars. A surcharge may apply to younger drivers.

What documents do I need to bring at pick-up?

A valid driving licence, a currently valid identity document (ID card or passport), the tax code and a payment method in the driver's name.

Is a foreign licence valid for renting in Italy?

European Union licences are generally valid. Some non-EU licences may require an International Driving Permit. Write to us before booking and we will check together.

How does the deposit work?

It is a security hold on the vehicle, blocked at pick-up and returned on drop-off if the car is in order. The amount depends on the car category.

Book your car now with Revirent24

Got all your documents ready? Then all that is missing is the right car. Contact Revirent24 and book quickly and easily:

  • Phone and WhatsApp: (+39) 378 303 5305 — available 24/7
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Where we are: Cardete, 12/14 — 06062 Città della Pieve (PG), Italy

We look forward to seeing you: choose Revirent24 and hit the road with peace of mind.

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How can I book a rental car?

R. Renting with Revirent24 is very easy. On our website, simply select a pick-up and drop-off location, date and time, and perform the search. Choose the desired vehicle from the list of available cars, fill in the personal information fields, select a payment method, and confirm the booking.

What should I do in case of problems during the online booking process?

R. Just call +39 378-3035305. You can make a phone booking.

Is it possible to schedule vehicle pick-up outside office hours?

Yes, just schedule an appointment.

Is it possible to bring pets inside the rented vehicle?

Yes, it is possible. However, transporting pets of any size must be communicated in advance. Pets can be transported in our vehicles only if placed inside proper carriers. If this rule is not respected, a fee of €40.00 will be charged for cleaning and restoring the interior of the vehicle.

Can I book a specific car model?

R. Certainly. The available cars are listed on our website under the vehicle list section. For any additional information, just call +39 378-3035305.

For how many days can I book/rent a vehicle?

You can rent for as long as you need.

Can I book a vehicle equipped with winter tires?

Usually, if winter tires are not installed, chains are provided as winter equipment.

Can I book a vehicle with snow chains?

Yes.

How can I modify my booking?

R. After completing the rental, you will receive an email with a link related to your booking. By clicking on the link, you can request to modify your booking. If you encounter difficulties, you can contact us at +39 378-3035305.

How can I cancel my booking?

R. After completing the rental, you will receive an email with a link related to your booking. By clicking on the link, you can request to cancel your booking. If you encounter difficulties, you can contact us at +39 378-3035305.

Who can I contact for a summary/voucher of my booking?

Our call center.

Is it possible to book a vehicle with home delivery/pick-up?

R. You need to contact us at +39 378-3035305.

What are the age restrictions for renting a vehicle?

The minimum age for renting a vehicle is 18 years.

What documents do I need to bring for the rental?

A valid ID and driving license.

What type of insurance covers the rental vehicles?

RCA, theft/damage, and Kasko coverage.

Is there personal accident coverage for the vehicle driver?

Yes.

What are my responsibilities in case of vehicle damage or theft?

Payment of a 10% deductible of the car's value at the time of theft, €500 for Kasko coverage.

I have personal coverage for damage or theft. Can I use it for my rental?

No. We provide our own policies suitable for car rentals.

Is a credit card required to rent a vehicle?

It can be accepted as a payment method, but it is not mandatory.

What types of credit/debit cards are accepted as rental guarantees?

VISA/MASTERCARD; American Express and Diners are not accepted.

What is the amount of the security deposit?

R. The deposit amount is €500 if you book without a credit card. If the rental is made with a credit card, no deposit is required.

How can I pay for the rental?

Cash, bank transfer, or card.

What should I do if my flight/train is delayed?

Just notify our company so we can reschedule the pick-up or drop-off time at the airport/station.

What can I do if the booked vehicle is too small?

It will be replaced based on vehicle availability, with the rate updated accordingly if different.

What happens if the vehicle has pre-existing damage?

It will be reported when the vehicle is picked up.

What should I do in case of a breakdown?

Call us and contact the roadside assistance hotline.

What should I do in case of an accident with a third party?

Inform us and call the authorities.

What should I do in case of an accident without a third party, if the vehicle is damaged?

Inform us about the incident, and we will activate the Kasko policy. The customer will only pay the deductible.

What should I do in case of vehicle theft?

Notify us immediately so we can promptly report the theft to the authorities.

How many kilometers can I drive with the rental vehicle?

Unlimited kilometers.

Can I drive the vehicle outside of Italy?

It depends on the type of policy added during the booking.

Is it possible to exchange the rented vehicle for another one?

Yes.

How can I extend my rental or notify a late return?

R. By calling, sending a message, or emailing us.

Is it possible to return the vehicle earlier than expected?

Yes.

Do I need to wash the vehicle before returning it?

No.

What should I do regarding fuel refills?

The vehicle is delivered with a full tank and must be returned with a full tank.

Can I return the vehicle when the rental office is closed?

Yes, just contact us and notify us.

Can I return the vehicle to a Revirent24 office different from the pick-up office?

R. You can return the rented vehicle according to the order made on the website. For example, if you selected the Chiusi station as the pick-up location and Montepulciano as the return location, the vehicle must be returned to Montepulciano unless different arrangements are made by phone.

How does the detection, assessment, and charging of damages work?

All our vehicles are covered by Kasko insurance. The customer will be charged the policy deductible cost for damages caused to the vehicle. If there are damages inside the car upon return, they will be assessed by a technician and charged accordingly. Payment can be made via card or cash.

When will the security deposit be released?

Upon vehicle return.

I forgot an item in the vehicle. What should I do?

Contact us to arrange the return of the item.

How can I get the invoice for my rental?

The invoice is issued and printed at the time of payment and also sent via email.

Who can I contact to request my rental documents?

R. Once the online booking is made, you will receive the document in PDF format via email. On the day of the rental, you will also receive the contract related to the selected vehicle.

I received a fine/penalty during the rental. What should I do?

It can be paid directly, otherwise it will be re-notified.

How can I file a complaint about the service received or an unclear charge?

R. For any complaint, you can send an email to info@revirent24.it or contact us at the following phone number: (+39) 378-3035305.

24/7 SUPPORT

Our telephone support is available 24/7. You can contact us at (+39) 378-3035305.

CONTACTS

For any information, you can contact us at the email address: info@revirent24.it

PREMIUM QUALITY

We guarantee the high quality of our rental vehicles. Our vehicles are always new and inspected. Our customers' safety is our priority.

LOCATION

Cardete, 12/14 - 06062 Città della Pieve PG

TELEPHONE

(+39) 378-3035305

CONTACT US

info@revirent24.it

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